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In case you were wondering...

Your most frequently asked questions

We’re here to help you make the most of your beauty routine. Check out our FAQs for all the answers you’re looking for!

Orders

How long will my order take to arrive?

Orders are typically processed within 1–2 business days. Standard shipping within Australia takes 2–8 business days. Express shipping is available at checkout for faster delivery.

Shipping

Where do you ship to?

We currently ship Australia-wide. Stay tuned for shipping updates!

Returns and Refunds

What is your returns policy?

We accept returns for unopened, unused products within 14 days of delivery. Please review our Returns Policy for full details.

Products

Are your products authentic?

Yes. Every product we sell is 100% authentic and sourced directly from the brand or their authorised Australian distributor.

Payments

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Afterpay, Klarna, and Shop Pay.

General

Where is CMP based?

We are proudly based in Australia.