From estimated arrival time to the shipping method most suited to you, discover CMP all shipping information.
Shipping Methods
Standard Australia Post Parcel Post
Standard Australia Post Parcel Post
Cost: $5 or free on orders $100+
Delivery timeframe: 3 – 7 business days
Australia Post Express
Australia Post Express
Cost: $10 or free on orders $100+
Delivery timeframe: 1 – 3 business days
Same-Day Dispatch
Same-Day Dispatch
Orders placed before 1pm AEST with Express Shipping are eligible for same day dispatch.
We aim to process and ship all orders as quickly as possible. However, during high-demand periods, dispatch times may be delayed.
Delivery Details
Tracking Number & Updates
Tracking Number & Updates
You’ll receive a tracking number via email once your order has been packed.
Tracking updates may be delayed, especially during peak periods. If no updates appear within 2 business days of dispatch, your parcel is likely still being processed by Australia Post.
Weekend & Public Holiday Orders
Weekend & Public Holiday Orders
Orders placed on weekends or public holidays will be processed on the next business day. Tracking details will be updated once the order has been packed and dispatched.
Lost or Damaged Order
Lost or Damaged Order
If your order arrives damaged or has not arrived, please reach out to our customer service team at sales@colourmepretty.com.au.
Be sure to include your order ID so we can assist you as quickly as possible.
Still need help? Please visit our FAQ page or email us at sales@colourmepretty.com.au.
